Account Activation
Account / Account Activation

When you sign-up for the StatusDashboard service, we provide you a free dashboard account with access to all of our standard features.  If you would like to enable some of our more advanced features, you may activate your account by subscribing to one of our paid plans.  In order to subscribe to a paid plan, we support both credit card billing and manual invoicing/purchase order.

Credit Card Billing

To subscribe to a paid plan, login to the StatusDashboard administrative portal and navigate to Account > Account Status.  Select the pricing plan that you would like to sign-up for (including the monthly or yearly option), and click the green Activate button.  From here, you will be presented with a payment screen where you will need to enter your email address and credit card number (with expiration and CVC code).  Once you click the authorize button, your credit card will be verified and charged, and your account will be activated.  If you receive an error message after clicking the authorize button, please ensure that you have entered your credit card information correctly and try again.

The day that you subscribe to a paid plan will become the start of your billing cycle.  Each month (or year) on this day, your account will be charged the monthly/yearly fee associated with the plan to which you are subscribed.

Invoicing receipts for monthly/yearly StatusDashboard charges will be provided after each charge under Account > Billing History.

Manual Invoicing / Purchase Order

To subscribe to a paid plan via manual invoicing and purchase order, please contact our customer support team.  Typically you will need to onboard StatusDashboard as a vendor in your procurement system, after which you will provide us with a purchase order, and we'll fully activate your account.  At this time, we support only yearly billing with purchase orders.

Still have questions?  Contact our support team.  We're always happy to help with any questions you might have.