Slack Integration
Integrations / Slack Integration

The StatusDashboard Slack integration allows you to automatically post messages to your organization's Slack channels whenever creating or updating events.  The Slack integration settings can be accessed by navigating to Integrations > Slack.

Slack Integration Capabilities


Post messages to your organization's Slack channels, with links to your dashboard and event information, whenever events are created or updated.

Activity Log

Post the activity log in real time to your organization's Slack channels.

Configuration Options




API TokenIntegrations > Slack > Options > API TokenIn order to use the StatusDashboard Slack integration, you must first obtain a Slack API token which will authorize StatusDashboard to post messages to one or more of your Slack channels. To obtain a Slack API token, login to your Slack account, navigate to the integrations configuration section and create a Slack bot for StatusDashboard.  You will need to invite your StatusDashboard bot to any channel within which you want StatusDashboard to post event updates. 


Integrations > Slack > Options > Channels

Add, view, import or delete Slack channels.

Add Channel

Slack channels can be manually added by selecting the plus icon and entering the Slack Channel Name and Channel ID.

Import Channel

Slack channels can be directly imported from your account by selecting the import icon.

Test Channel(s)

A test message can be send to one or more Slack channels by selecting the channel(s) and then selecting the test icon.

Any Slack channels that are shown in this list will also be available for posting activity log messages. 

Custom ContentIntegrations > Slack > Options > Custom Content

By default, all Slack messages posted to your channels about events will include an icon indicating whether the event is an incident or scheduled maintenance as well as a direct link to your dashboard. You also have the option of including additional information in the Slack message by configuring the options below. These options will be the default settings when events are created and will persist with the event once set (although you can change these settings on the event at any time).

Enable / Disable Event Details

When enabled, all current event details will be included in the Slack message that is posted to a channel when an event is created or updated.

Slack Message

An optional message that you would like to accompany Slack messages sent to your channels when events are created or updated.

EnableIntegrations > Slack > Options > NotificationsWhen this option is disabled, the option to post Slack messages when creating or updating events will not be available.

Delivery Errors

If you would like to be notified of errors in the delivery of notification messages to any of your configured Slack channels, you can subscribe to receive email notification alerts.  Once subscribed, we'll quickly notify you if we experience any errors that would indicate a problem with Slack, or a misconfigured integration.  To subscribe to alerts, navigate to User Profile > Options > Notifications > Notification Errors.

Source IP Addresses

IP addresses from which we will access the Slack API are listed in our public StatusDashboard configuration file.  This file is updated whenever our IP addresses change.

Still have questions?  Contact our support team.  We're always happy to help with any questions you might have.