Services / Services

StatusDashboard is built around the concept of services.  Services are the systems whose status  you want to display on your dashboard.  Services could be datacenters, web sites, APIs, servers or anything else about which your users require status updates.  In order to display the status of your systems and services to your users, you need to first add them to your dashboard.

Services have the following attributes:



Service Name

The service name is how the service will be represented anywhere that services are shown (e.g. the dashboard, email notifications, etc).  Service names must be unique within your StatusDashboard account.

Service Description

When a service description is entered, an information indicator will appear next to the service name in the dashboard display, which when hovered over, will display the associated information text.

Service Groups

Service groups allows you to visually group the services on your dashboard.  For example, if your organization has infrastructure and users on multiple continents around the world, you may wish to group your services by geography (e.g. North America, South America, Africa).  By default, when a service is created, it is assigned the service group "default".  To enable service groups, navigate to Dashboard Design > Dashboard Options > Service Groups.

Hidden (Dashboard)

When services are hidden, they will not appear anywhere on the dashboard.  Additionally, hidden services will not be displayed in the notifications subscription page when selecting individual services and will not be available in uptime reports that are run from the dashboard (but will be available in uptime reports run from the StatusDashboard administration console).

Hidden (User Notifications)

When services are hidden from user notifications, they will not appear in any notifications sent from StatusDashboard (email, SMS, webhooks).

The following options are available for managing services:




Adding Services


Add your services and optional group and description identifiers.  Service names and service groups may contain any characters and may be up to 50 characters in length.  Service descriptions may also contain any characters and may be up to 250 characters in length.  You may add as many services to your dashboard as your account plan permits.

Modifying Services


Service names, descriptions and groups may be modified at any time by clicking the edit icon next to the associated service.  Any changes will be immediately reflected in your dashboard, as well as any events the service is tied to.  If users are subscribed to alerts from specific services, and you change the service name, they will remain subscribed to the new service name.

Grouping Services

Services > Options > Groups

Services may be grouped by selecting one or more services and either selecting an existing group, or adding a new one.

Deleting Services


Services may be deleted by selecting one or more services and clicking the delete icon in the action toolbar.  Services may be deleted only if they are not tied to any existing events.  If you would like to delete a service that is currently tied to an event, you must either edit the event to remove the service, or delete the event.  Once you delete a service, you will also delete any email subscriptions that are attached to the service.

Hiding / Unhiding Services


Services may be hidden/un-hidden (dashboard or user notifications) from the dashboard by selecting one or more services and clicking the relevant icon in the action toolbar.

Services can also be managed through the StatusDashboard API service endpoint.

Still have questions?  Contact our support team.  We're always happy to help with any questions you might have.