Updating Users User Accounts / Updating Users

User accounts may be updated by navigating to Users > User List and clicking the edit icon next to the desired user account.  User accounts may be enabled/disabled, or assigned any of the permissions available to your account (permissions will depend on the StatusDashboard plan you are signed up for).  When modifying your own user account, you will not be able to disable the user account, nor will you be able to modify the Administrator or User Management permissions roles.  User accounts that have restricted permissions will not be able to access certain portions of the StatusDashboard administrative portal.

Permissions

Administrator

  • Superuser: may perform any function.

Activity Log

  • Access the activity log.
  • Update the activity log configuration.

API

  • Manage StatusDashboard via the API.
  • When this permission is enabled, the user account will also have access to view and update their API key.

Dashboard Design

  • Modify the visual aspects of a dashboard (color scheme, content modules, dashboard options, footer customization, system messages and logo images).
  • Modify the visual aspects of a digital sign (color scheme, logos, font, date/time format, system message and refresh frequency). The user account must also be granted the signage permission.

Dashboard Whitelist

  • View, create, modify and activate a Dashboard IP Whitelist.
  • View, create, modify and activate a Digital Sign IP Whitelist. The user account must also be granted the signage permission.

Escalation Path

  • View, create, modify and activate a dashboard escalation path.

Events

  • View, create, update and delete incident and maintenance events.
  • View, create, update and delete maintenance templates.

Finance

  • Activate a StatusDashboard payment plan with a credit card.
  • View and update payment information.
  • Receive email notifications about invoices and credit card payments.

Google Analytics

  • Activate Google Analytics tracking on dashboard pages.

Incident Reports

  • Configure Incident Report functionality.
  • View and manage customer incident reports.

Notifications

  • View and configure individual notification settings.
  • View and manage dashboard subscribers (email, SMS, webhook).
  • View and update global notifications settings.

SEO

  • View and update Search Engine Optimization settings.

Services

  • View, add, update and delete dashboard services including groups and descriptions.

Signage

  • Vew, create, update and delete digital signs (name, notes, url, enabled/disabled and service options).
  • Must be combined with Dashboard Design, Dashboard Whitelist and System Messages to modify those portions of a digital sign.

Uptime Reports

  • View and update uptime reports functionality.

User Management

  • View, add, update and delete user accounts.
  • View, create, modify and activate the Admin Login Whitelist.
  • Enable / Disable Single Sign-On (SSO) functionality.


Permissions Auditing

User accounts and their associated permissions may be audited by navigating to Users > User List and selecting the download icon.  This will export a CSV file containing a full account listing of all StatusDashboard user accounts including their full name, email address, username and any associated permissions assigned to each account.


Required Permissions Role: Administrator or User Management