Don't see what you need above? We'll mix and match features to create the right pricing and plan for your business.
We are able to accept payment via credit cards or purchase orders and support monthly or yearly billing.
Legal / Security
We are happy to work with your legal/security teams if you require custom terms or a security/compliance audit of our systems.
What are Services and Admins?
Services are the things that you want to display on your dashboard. This could be a web node, an Exchange server, a SaaS service or even something like an elevator. Admins are the people within your organization who have access to login to the StatusDashboard administration portal and manage your StatusDashboard settings (including creating events).
What's an event?
An event is something that impacts one of your services. It could be a crashed server, a failed hard disk, a security issue or something unknown. Events can also be planned (scheduled maintenance) and communicated ahead of time to your users.
How do notifications and subscriptions work?
Notifications are the methods that you use to communicate with your customers about events. We provide a variety of notification channels to communicate with your customers - the most popular ones being Email and SMS. Your customers can subscribe to receive notifications for any of the services on your dashboard via any channel they desire. StatusDashboard administrators can also create and manage subscriptions. Whenever you create events in StatusDashboard, we broadcast messages to your subscribers via the channels they have selected.
What happens if I go over my subscription limits?
We provide you full visibility in the StatusDashboard administration console into any features that have limits attached to them. At any time, if you are approaching your limits, we'll work with you to adjust your StatusDashboard plan according to your needs.
Are there any setup fees associated with StatusDashboard?
There are no setup fees. Once you signup for a StatusDashboard account, you have immediate access to all of the tools that you need within the StatusDashboard administration portal to configure and use your account. Additionally, as a customer of StatusDashboard, you have full access to our support team for any troubleshooting, configuration help or general questions.
How does the free trial work?
When you sign-up for an account with StatusDashboard, you receive a fully functional account for 30 days, during which time all features are activated and you have full access to our support team. If, after 30 days, you do not migrate to a paid account, your account will be moved to our free tier. The free tier includes 2 services, 1 admin account and the dashboard design functionality.
What is a digital sign?
A digital sign is a status dashboard that is meant to be displayed on a large display - typically in a NOC room or company lobby. Digital signs can be fully customized including styling/design, services and refresh rates. Digital signs automatically update whenever service status changes.
How do whitelists work?
We offer different whitelists for different purposes. Dashboard IP whitelists are used to restrict access to your dashboard to specific IP addresses or subnet ranges. Similarly, login IP whitelists are used to restrict access to login to the StatusDashboard administration console. Email domain whitelists are used to restrict email alert subscriptions to specific email domains.