StatusDashboard replaces manual, stressful processes for communicating systems status to your customers. Every plan includes a 30 day free trial - no payment information required. Sign up, configure your status dashboard in minutes and start easily communicating system status to your customers.
When you sign-up for an account with StatusDashboard, you receive a fully functional account for 30 days, during which time all features are activated and you have full access to our support team. If, after 30 days, you do not migrate to one of our active tiers, your account will be moved to an inactive state. Once inactive, you will still be able to login to the StatusDashboard administration console, but your dashboards, digital signs, and any related functionality, will be inactive. You can always come back and activate your account at any time.
We are able to accept payment via credit cards directly within the StatusDashboard administration portal for monthly or yearly billing. Additionally, we support purchase orders and manual invoicing for yearly billing.
We are happy to accommodate most procurement processes for vendor onboarding.
Yes. If your organization has unique requirements that are not fulfilled by our listed pricing tiers, please contact our support team to discuss your options. We are more than happy to work with you to construct the right plan.
Yes. We are more than happy to work with your legal, privacy or cybersecurity teams if you require custom terms or a security/compliance audit of our systems. Please contact our support team to initiate these processes.
No. Once you signup for a StatusDashboard account, you have immediate access to all of the tools that you need within the StatusDashboard administration portal to configure and use your account. Additionally, as a customer of StatusDashboard, you have full access to our support team for any integration, troubleshooting, configuration or general help questions.
Yes. StatusDashboard was designed to support multiple, distinct, status dashboards within the same customer account. When setting up your status dashboard account, you initially create a pool of shared services. Next you create one or more status dashboards and import relevant services from the shared pool into them. Status dashboards can share one or more services, or services can be completely distinct between status dashboards. Whenever you create events, and select the impacted services, any status dashboards that contain those impacted services will be updated. Each status dashboard has distinct settings including Url, services, subscribers, security and design.
Examples use cases for multiple status dashboards:
A digital sign is a status dashboard that is meant to be displayed on a large wall mounted monitor or television - typically in a NOC room or company lobby. Within a single StatusDashboard account, multiple distinct digital signs can be created, each with its own styling, design and included services. Digital signs automatically update whenever services that are part of the digital sign experience changes in their status. Different from status dashboards, digital signs are not meant to be interactive (i.e. users do not navigate around them, nor do they subscribe to services on them).
Services are the things that you want to display on your dashboard. This could be a web node, an Exchange server, a SaaS service or even something like an elevator. Admins are the people within your organization who have access to login to the StatusDashboard administration portal and manage your StatusDashboard settings (including creating events).
An event is something that impacts one of the services on your status dashboard. It could be a crashed server, a failed hard disk, a security issue or something unknown. Events can also be planned (scheduled maintenance) and communicated ahead of time to subscribers.
StatusDashboard supports multiple configuration options for Single Sign-On, depending on the location where you want to utilize SSO. For SAML configurations, each location requires a distinct configuration within your Identity Provider (Idp).
StatusDashboard supports different whitelist features for a variety of different purposes. Dashboard and digital sign IP whitelists are used to restrict access to a dashboard or digital sign to specific IP addresses or subnet ranges. Similarly, login IP whitelists are used to restrict access to login to the StatusDashboard administration console. Email domain whitelists are used to restrict email notification subscriptions to specific email domains (e.g. yourdomain.com).
Notifications are the methods that you use to communicate with your customers about events. We provide a variety of notification channels to communicate with your customers - the most popular ones being Email and SMS. Your customers can subscribe to receive notifications for any of the services on your dashboards via any channel they desire. StatusDashboard administrators can also create and manage subscriptions. Whenever you create events in StatusDashboard, we broadcast messages to your dashboard subscribers via the channels they have selected.
We provide you full visibility, in the StatusDashboard administration console, into any features that have limits attached to them. At any time, if you are approaching your limits, we'll work with you to adjust your StatusDashboard plan according to your needs.